UPDATE: Tommo, Inc responds and vows to continue sales.
SNK Playmore has ended its licensing relationship with Tommo, Inc. yesterday (02 Oct. 2013), according to a press release on SNK’s website:
To whom it may concern:
Please be informed that the License and Distribution Agreement between TOMMO Inc. and our company is terminated as of October 2nd, 2013.
The Licensed Products set forth in the agreement are as follows;
Terminated Licensed Products:
- NEOGEO X GOLD Limited Edition
- NEOGEO X MEGA PACK VOLUME 1
- NEOGEO X Classics Vol. 1
- NEOGEO X Classics Vol. 2
- NEOGEO X Classics Vol. 3
- NEOGEO X Classics Vol. 4
- NEOGEO X Classics Vol. 5
Upon termination of the License and Distribution Agreement, SNK has demanded that TOMMO Inc. immediately cease any and all manufacturing, distribution, marketing & promotion and selling of the Licensed Products.
In addition, SNK has demanded TOMMO immediately cease all sales of the “SNK NEOGEO X Arcade Stick” product being sold separately from the NEOGEO X GOLD Plug and Play Console, and remove the “SNK NEOGEO X Arcade Stick” product from store shelves and online retailers. In order to protect our intellectual property rights such as “NEOGEO” and “SNK”, decisive measures will be taken against all unapproved NEOGEO X products not subject to the License Agreement.
Regarding customer support for any/all of the Licensed Products, please contact the retail store / online retailer from which the product(s) were purchased.
Thank you for your understanding and cooperation,
SNK PLAYMORE USA CORPORATION
At time of this publication, Amazon.com and Gamestop still have these items for sale. What kind of time frame remains for these products is as of yet unknown, as are the intentions of SNK Playmore to keep this off the market on a permanent basis.
Reasoning behind this decision may have stemmed from reports of subpar performance (screen tearing over HDMI, power issues, overall build quality), or the slow (re)release of titles. The device was also hacked quickly after release, which may have marred game sales.
Tommo, Inc has responded to SNK:
Tommo is still taking care of all customer service and product warranties in North America as are our master distribution partners, Success in Asia and Blaze in Europe. We’re continuing to sell NEOGEO X products, including the NEOGEO X GOLD System, Arcade Stick, MEGA PACK Volume 1 and Classics Volumes 1-5. The license agreement which allows Tommo to sell and market these products remains in effect. -Jonathan Wan, CEO of Tommo, Inc.